Terms and Conditions

Placing an Order: You may pay for your order either with or without a PayPal account. Simply add the items you desire to your cart, and upon checkout you can either sign-in to pay through your PayPal account, or you may simply pay by credit card without having a PayPal account.

Local and International Shipping Information: John B Tires ships world wide! Cutting edge flat shipping rates have been calculated and are updated as we negotiate better deals with shipping companies. Customers in geographic regions outside of continental USA should write johnbtires [at] gmail [dot] com to have a custom shipping quote created.

Shipping: All products will be shipped in roughly 2-3 business days via the UPS. You will receive an email detailing the tracking number on your package within the day that your parcel has shipped. The reason for the shipping delay is due to our low cost foundation and drop shipping from the source, to you, our customers. If you are not home to accept your package when it arrives, your local post office will hold it for you or a note will be left for you informing you that your package is ready to picked up. If a rush shipment is required, please write johnbtires [at] gmail [dot] com to have a custom shipping quote created.

Backorder Information: Roughly 99% of all back ordered items will ship in less than 3 weeks. We feel that communication is key here at John B Tires, if your order will be delayed in any way a representative will contact you to provide an update on the situation. On the off chance that you have ordered an item that is no longer available, a 100% refund will be provided.

Return Policy: All products are eligible for return if you are unhappy with the item for any reason. Please contact our customer service department johnbtires [at] gmail [dot] com to get your RA number and shipping information. Unfortunately you will need to cover teh shipping costs and a 10% restocking fee must apply for warehousing purposes.

Typo's: John B Tires is run by busy professionals just like you and mistakes can happen. We have reviewed every page of this website in an effort to eliminate any and all typos however if you find a mistake please let us know so that we can fix it as soon as possible.